Using the Partner Portal

Download the Partner Portal User Guide

What is the Partner Portal for?

The Partner Portal provides a platform for the organizations, businesses and residents of Hilton Head Island to:

  • Submit and manage events for promotion on hiltonheadisland.org and hiltonheadchamber.org
  • Apply to become a member of the Hilton Head Island-Bluffton Chamber of Commerce

Once a member, you can:

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How can I promote my events on hiltonheadisland.org or hiltonheadchamber.org?

You can submit events on behalf of the member organization(s) with which you are affiliated or independently. Simply login to your profile, click on “Submit New Event” at the top of your screen, and complete the form. Add event details, photos, video (if applicable), select relevant categories, and set the location for your event. You can also schedule recurring events. When you’re finished, simply click on “Submit Event” and the team at Hilton Head Island-Bluffton Chamber of Commerce will publish your event once it has been reviewed—usually within 2 business days

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What if I want to change an existing event or republish an old event?

You can retrieve your personal submissions from the “My Submission” tab. To retrieve submissions made on behalf of your member organization(s), click on “Access Account” in your Dashboard, followed by “Manage Organization Submissions”. Here, you’ll find a complete list of all submissions. Click “Edit” beside the appropriate listing to edit the details, including date.

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How do I connect my personal profile to an organization I am affiliated with?

If the organization is already a member of the Chamber, click “Join Organizational Account” and select the organization from the list. When you click “Submit,” an email will be sent to the primary administrator of the account who has the ability to login and make you an editor or an admin for the organization. Once this step is complete, you will see the organization in your dashboard and be able to submit offers and events on the organization’s behalf, as well as edit the associate free member listing page on hiltonheadisland.org and hiltonheadchamber.org.

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I’ve requested to join an organization through the portal but still don’t have access, now what?

It may take time for the administrator to grant you the required access. However, if it has been a few days and you are unsure of who the primary administrator is or with whom to follow up, please contact Kelli Brunson for assistance at cslaton@hiltonheadisland.or or 1 843 341 8379.

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How can I apply to be a member of the Hilton Head Island-Bluffton Chamber of Commerce?

Simply complete the application form by clicking either “Become a Member” at the bottom of the welcome page or “Create an Organizational Account” in the left hand navigation. A member of our team will contact you to complete the application process.

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How do I edit my free online member listing?

All members of Hilton Head Island-Bluffton Chamber of Commerce receive a free member listing page on hiltonheadchamber.org. Where appropriate, members are also promoted on hiltonheadisland.org if they provide services of interest to travelers, including accommodations, dining options or activities. To edit your online listing, simply log in and click “Access Account” below the organization’s image on your dashboard, and click “Edit Your Online Personal Profile.” You may update the profile to include a complete description of your services or products, social media links, images, logos, and YouTube videos. Once you submit your updates they will be reviewed for approval by our team, then added to your listing page.

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How can I promote special offers on hiltonheadisland.org?

You can create offers on behalf of member organizations by clicking “Submit a New Offer” at the top of the page and completing the form. Add offer details, photos (if applicable), select the relevant categories, and set the location for your offer. When you’re finished, simply click on “Submit Offer”. Our team will review and approve submissions within 2 business days, then your offer will be posted on www.hiltonheadisland.org.

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Can I enable multiple people to manage our organization’s online promotions?

Yes! They must first create a personal profile and then click “Join an Organization” and select the organization. This will send an email notification of the request to the admin of the organization who can then add the request to the top of the “Team Settings” page. You can view the profile of the individual requesting administrative access and accept their request by either selecting “Editor” or “Admin” user. While both options allow them to edit the offers, events, and free member listing details for an organization, admin’s are also able to edit team settings.

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How do I remove someone from our account?

Log in, click on “Manage Organizational Account” under the account from which you’d like to remove a member. Choose “Team Settings” and you’ll see a list of current team members. Click “Edit” next to the member you’d like to remove and select “Remove User From Team.”

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Download the Partner Portal User Guide